Dr. Bhola Chourasia

HOD

Faculty of Commerce and Management

2018

Ph.D from Mewar University, Rajasthan on the research topic " An Analytical study of customer satisfaction in Hotel Industry"(with special reference to Hotel in Ranchi and Durgapur).

2010

MTM from Madurai Kamaraj University,Madurai.

2002

3 Yrs Diploma in Hotel Management from Durgapur Society of Management Science, Durgapur(W.B).

1999 10+2 from AG Church School Purulia  (W.B)
1997 10 from DAV Public School Purulia (W.B.)

Hospitality and Tourism

 

Year

Organization

Position

Responsibility

Dec-2018-Present

Department of Hospitality and Tourism Management

 (Assam down town University) Guwahati,Assam)                                 

Assoc. Prof

HOD

June-2009-Nov-2018

Bhikaji Cama Subharti College of Hotel Management

 (Swami Vivekanand Subharti University) Meerut. U.P                          

Assoc. Prof

Vice -Principal

Sep-2008-May-2009

IIAS, Dehradun, Uttrakhand

Lecturer

Teaching

Sep-2007-Aug-2008

Babu Ram Degree College,Roorkee,Uttrakhand          

Lecturer

Teaching

March-2006-August-2007

Hotel Basant Vihar Palace, Bikaner,Rajasthan   

Executive

Front Office

Nov-2003-Feb-2006

Hotel Shreeram International, Jodhpur,Rajasthan         

Captain

Food and Beverage Service

Aug-2002-Nov-2003

Hotel Abhay Day’s , Jodhpur              

HOT

Food and Beverage Service

 

 

Research Paper Published: 28

Paper Published with ISSN:2278-4632,p-85-95 title Guest satisfaction in relation to behavior of staff members during the AccommodationProcess in the Star Category Hotels of Guwahati in the Juni Khyat (UGC Care Group 1 Listed Journal), Vol. 10 Issue 7 July 2020.

Paper Published with ISSN:2278-4632,p-121-135 title Development and emerging concerns in Culinary Tourism: a study with special reference to West Bengal. in the Juni Khyat (UGC Care Group 1 Listed Journal), Vol. 10 Issue 7 July 2020.

Paper Published with ISSN:2278-4632,p-11-16 title Student’s contributing to enrich the teaching process during the COVID-19 lockdown period and rejuvenate the system after its culmination in the Juni Khyat (UGC Care Group 1 Listed Journal), Vol. 10 Issue 7 July 2020.

Paper Published with ISSN:2320-0693,p-115-121 title Assessment of Role Conflict Faced By Working Women in the Tathapi (UGC Care Journal), Vol. 19 Issue 44 June 2020.

Paper Published with ISSN:2320-0693,p-46-58 title Umananda Devaloi: An Experience Beyond Religious Tourism in the Tathapi (UGC Care Journal), Vol. 19 Issue 33 June 2020.

Paper published in ISBN No. 978-81-94364-28-3 titled Challenges and opportunities for Tourism Industries in NER – with special highlight on Ecotourism in Assam (An Emerging and a promising door of scope and opportunity for Upliftment) in the edited book named Advanced Technologies & Innovations in Tourism & Hospitality Industry Volume 1, Dec 2019 by Bhikaji Cama Subharti Institute if Hotel Management, Subharti University, Meerut.

 

Paper published in ISBN No. 978-81-94364-28-3 titled Guest satisfaction in relation to behavior of staff members during the entire Guest cycle- A study of Guwahati Metropolitan City Hotel in the edited book named Advanced Technologies & Innovations in Tourism & Hospitality Industry Volume 2, Dec 2019 by Bhikaji Cama Subharti Institute if Hotel Management, Subharti University, Meerut.

Paper Published with e-ISSN: 2231-248X, p-ISSN: 2319-2194, p-239-244 titled Role of A Study of Customer Satisfaction In Hospitality Industry(with reference to Hotel in Ghaziabad and Meerut) online VSRD International Journal of Business and Management Research, Vol. VIII Issue VII July 2018

 

Paper published with ISBN 978-93-86608-25-3, pp 47-55 title Backpacker Tourism Concepts and Profiles in the edited book “Development Aspects in Tourism and Hospitality Sector” on Dec,2017

 Paper Published with ISBN: 978-93-86608-09-3, p-101-105 titled Preparing Hospitality industry for Cashless Economy: Buggering against the Effect of Demonetization in the edited book “Carving of Novel India” Shaping India for the 21st Century on 19 August 2017.

 

Paper Published with e-ISSN: 2231-248X, p-ISSN: 2319-2194, p-1-7 titled Role of Technology in transforming the society-a winner and losers online VSRD International Journal of Business and Management Research, Vol. VII Issue I January 2017.

 

Paper published with ISBN 978-93-85000-88-1, pp 205-226 title Natural Tourism Resources of Himachal Pradesh: A study of Potential, Constraints and Opportunities in the edited book “Challenges and Opportunities in Tourism and Hospitality Sector” on Nov,2016

 

 Paper published with ISBN 978-93-85000-88-1, pp 13-22 title Improvement of Hotel services and Quality Control for Guest Satisfaction in the edited book “Challenges and Opportunities in Tourism and Hospitality Sector” on Nov,2016

 

 Paper published with ISBN 978-93-84215-53-8, pp 201-209 title Role of Food Security in Hotel Industries and Their Benefits in the book named Indian Agriculture-Problems, Issues and Reforms.2016

 

Paper published with ISBN No.978-81-910666-7-8 , pp 816-828. titled A study to compare guest’s expectation and perceptions in relation to professionals practice in Indian hotels (A comparative study in Ranchi and Durgapur region), in The Edited Book named Tourism, , Management and Human Happiness ,First publication 2016 in Mumukshu Publication of Humanities

 

Paper Published with e-ISSN No. 2231-248X , p-2319-2194 titled Customer Satisfaction with relation to attitude and skill levels in Hotels Industry : with reference to hotels in Ranchi and Durgapur online VSRD International Journal of Business and Management Research, Vol. V Issue X Dec 2015

 

Paper Published with ISBN 978-93-85000-40-9, pp .105-112 titled An analytical proposition-why health is wealth in the Book named Emerging Trends in Hospitality and Tourism Sector in 2015

 

Paper Published with ISBN 978-93-85000-40-9, pp .105-112 titled Impact of destination marketing a source of visitors bureau in the Book named Emerging Trends in Hospitality and Tourism Sector in 2015

Paper published with ISSN No. 0976-5085 titled Health and Wellness-A New Hope to Tourism in The Journal named Mumukshu Journal of Humanities, Volume 7 No. 1, June 2015 by Swami Shukdevanand PG College, Shahjahanpur(U.P).

 

Paper published with ISBN No.978-81-910666-6-1 titled Check-in &Check-out of Hospitality Industry in The Edited Book named Human Development in Developing Nations, First publication 2015 in Mumukshu Publication of Humanities by Swami Shukdevanand PG College, Shahjahanpur (U.P.) on dated 26-27 Feb, 2015.

 

Paper published with ISSN No. 0976-5085 titled Role of Marketing Mix in Hospitality Industry: An Empirical Analysia of Indian Hotels in The Journal named Mumukshu Journal of Humanities, Volume 6 No. 1, June 2014 by Swami Shukdevanand PG College, Shahjahanpur(U.P).

 

Paper published with ISBN No.978-81-910666-5-4 titled Significant of Indian Travel, Tourism & Hospitality Industry in Economic Development: An Indian Experience in The Book named Economic Development with Devaluation of Non Economic Values: Poblems & Remedies, First Edition 2014 by Swami Shukdevanand PG College, Shahjahanpur (U.P.) on dated 02-03 March, 2014.

 

Paper Published with ISBN: 978-819-10666-3-0 titled Impact of Tourism & Hospitality on Employment Generation in India in The Journal named Employment Generation in Development Countries: Challenges & Opportunities by Swami Shukdevanand PG College, Shahjahanpur(U.P) on 23—24 Feb 2013.

 

Paper Published with ISBN: 978-93-80318-41-7 titled Tourism Development Vis-à-vis Indian Economy :A Prognostic Analysis in The Journal named Tourism and Hospitality Industry an Insight by PUNJAB UNIVERSITY, CHANDIGARH on 15-16 Feb 2013.

 

Paper published with ISSN No. 0976-5085 titled Shaping the Global Economy Gender in ICT and Human Resource Development in Management in The Journal named Mumukshu Journal of Humanities, Volume 5 No. 1, June 2013 by Swami Shukdevanand PG College, Shahjahanpur (U.P).

Paper Published with ISSN: 0976-7967 On-Line & Print 2319-2216 titled Role of N. G. O. in Culture Heritage Management in online VSRD Journals.

 Paper published with ISSN No. 0976-5085 titled Human Resource Development for Tourism and Hospitality Industry in Developing Countries: Prognosis, Potential and Strategies in The Journal named Mumukshu Journal of Humanities, Volume 5 No. 1, June 2013 by Swami Shukdevanand PG College, Shahjahanpur(U.P).

 

Paper Published with ISSN No. 2231-248X (Online), 2319-2194 (Print) titled Prospects of Heritage Tourism Management in Bokaro of Jharkhand online VSRD International Journal of Business and Management Research, Vol. 2 No. 10 October 2012

Paper Published with ISBN: 978-93-80318-22-6 titled Sustainability Issues In Tourism & Hospitality Sector: A Study of Purulia District in West Bengal in The Journal named Tourism & Hospitality Industry: Innovations & Challenges by PUNJAB UNIVERSITY, CHANDIGARH on Oct 15-16, 2011.

 

Research Paper Presented: 18

Presented a paper titled Sustainable Tourism in “International Conference on Sustainable Destination Excellence: Innovations in Alternative Tourism" In “University of Jammu” at Jammu on 17-18 Feb,2011

 

 Presented a paper titles Strategic Sustainability Tourism Development in The National Conference on Sustainable Tourism Development Organized by BUNDELKHAND UNIVERSITY, JHANSI on March 26-27, 2011.

 

Presented a paper titles Educational Tourism in New Era” In The National Seminar on Challenges in Indian Education: In Present Era Organized by SUBHARTI UNIVERSITY, MEERUT on Aug 27, 2011.

 

 Paper Presented with titled “Sustainability Issues In Tourism & Hospitality Sector: A Study of Purulia, District in West Bengal” in the National Seminar organized by PUNJAB UNIVERSITY, CHANDIGARH on Oct 15-16, 2011.

 

Presented a Paper titled Enhancement through Tourism: A Role for Religious Approaches” in National Seminar on Religious and Moral Education in India Organized by ICSSR ( Ministry of HRD), Govt. of India Sponsored on 3rd March 2012

 

Presented a Paper titled Prospects of Heritage Tourism in Bokaro of Jharkhand in International Seminar on Heritage Tourism ( ISOHT-12) Organized by Dr. B.R Ambedkar University , Agra on 17th April 2012.

 

Presented a Paper titled Role of Tourism Management on Environment and Health in 21st centuryin National Seminar on Right to Health : Needs Law & Policy organized by Subharti Law College, Subharti University, Meerut on 29th Sep,2012.

 

Paper Presented with titled “Tourism Development Vis-à-vis Indian Economy :A Prognostic Analysis” in the National Seminar organized by PUNJAB UNIVERSITY, CHANDIGARH on 15-16 Feb 2013.

 

Presented a Paper titled “Impact of Tourism & Hospitality on Employment Generation in India” at International Conference on Employment Generation In Developing Countries: Challenges & Opportunitpes by Swami Shukdevanand PG College, Shahjahanpur(U.P) on 23—24 Feb 2013

 

Paper presented with titled Significant of Indian Travel, Tourism & Hospitality Industry in Economic Development: An Indian Experience in the International Seminar on “Economic Development and Devaluation of Non-Economic Values: Problems and Remedies” organized by Swami Shukdevanand PG College, Shahjahanpur (U.P.) on dated 02-03 March, 2014.

 

 

Paper presented with titled Check-in &Check-out of Hospitality Industry in the International Seminar on “Human Development in Developing Nations” organized by Swami Shukdevanand PG College, Shahjahanpur (U.P.) on dated 26-27 Feb, 2015.

 

Paper presented with titled A study to compare guest’s expectation and perceptions in relation to professionals practice in Indian hotels (A comparative study in Ranchi and Durgapur region), in the International Seminar on “Impact of Stress Management in Business Organizations” organized by Swami Shukdevanand PG College, Shahjahanpur (U.P.) on dated 31st Jan-1st Feb, 2016.

 Paper presented with titled Improvement of Hotel Services and Quality Control for Guest Satisfaction in the 2nd International Conference on Challenges and Opportunities in Tourism & Hospitality Sector (COTHS-2016) on Dated 26 & 27 November 2016.

 

Paper presented with titled Effect of Knowledge Management on Social Transformation-A study of undiscovered Tourist Attraction of Meerut. Organized by Graphic Era University, Dehradun in the International Conference on 20-21 January 2017.

 

Paper presented with titled Impact of Guest Satisfaction on Hotel Industry in reference to Hotel in Lucknow. Organized by Graphic Era University, Dehradun in the International Conference on 20-21 January 2017.

 Paper presented with titled Balancing Knowledge Management with social Transformation-A Personality Development in the 4th International Conference, Organized by School of Hospitality and Tourism Management, University of Jammu on 3-4 March, 2017.

 

Paper presented with titled Preparing Hospitality industry for Cashless Economy: Buggering against the Effect of Demonetization in the 11th National Conference, Organized by Institute of Management and research ,New Delhi, Bharati Vidyapeeth Deemed University on 19 August, 2017.

 

Paper presented with titled Mirrors of People Experiences: the folk legends of Uttarakhand in the National Seminar on Folklore and Proverbs of Uttarakhand organized by Swami Vivekanand Subharti University, Meerut on dated 26thJuly, 2018 sponsored by Ministry of Culture, Government of India.

 

Session Deliberated on the Topic Customs and Cuisine of Myanmar in the Two days International Workshop cum Seminar on Myanmar Cuisine organized by Bhikaji Cama Subharti College of Hotel Management, Swami Vivekanand Subharti University, Meerut on dated 24th-25th Sep, 2018.

 

Conference, Seminars, Workshop & Demonstration Class – (Attended):11

 Attended the Conference on “The Inaugural International Hotel, Travel & Tourism Research Conference Examining & Debating Trends, Challenges & Issues” Organized by Banarasidas Chandiwala Institute of Hotel Management & Catering Technology, Delhi. On 21/01/2011.

 

Attended the Work Shop on Lesson Planning in Subharti University, Meerut

 

Attended the Demonstration class on European Quality Food: Eating with your Five Senses organized by Sunder Deep College of Hotel Management on 20th Feb, 2013.

 

Attended the Workshop on Life Skills Educations in Subharti University, Meerut on 20th April 2013

 

Attended the Workshop on Research Methods, SPSS &Thesis writing in Global Development Foundation, New Delhi on 31st Jan 2015

 

Participated in the Faculty Development Program on Educational Objective and Learning Outcomes in Swami Vivekanand Subharti University, Meerut.

 

Participated in the National Seminar on Trend, Ethical Considerations and Innovations in Research in Swami Vivekanand Subharti University, Meerut on dated 16th May, 2018.

 

Participated in the one day workshop on Research Methodology and Computer Application in Social Sciences organized by Subharti College of Management & Commerce, Swami Vivekanand Subharti University, Meerut on dated 31th May, 2018.

 

Participated in the National Seminar on Recent Trends in Life Skill Education: An Approach towards Holistic Development organized by Swami Vivekanand Subharti University, Meerut on dated 29th – 30th June, 2018.

 

Attend the workshop from 06th – 20th November, 2017 in Foods and Vegetables Protection Competition organized by Department of Horticulture and Food Processing, UP.

 

Participated in the one day Seminar on Food Adulteration and FSSAI Parameters organized by Swami Vivekanand Subharti University, Meerut on dated 14th May, 2018.

 

 

 

watching cricket .

ACHIEVEMENTS:

Received Perficio Award-2020 for Best Head of The Department for the Year-2020 Valuable contribution in recognitation of identifying, exploring and promoting noval methodologies and practices in Hospitality and Tourism Domain on the Occasion of UPACRI-2020 Award Organised by DHS Foundation in collaboration with Campbell University ,USA. on 12th July 2020.

Successfully received Third Copyright Certificate with Registration No: L-92890/2020 with literary work on the topic Assessment of the role Conflict faced by the Working Women on 16th July 2020

Successfully received Second Copyright Certificate with Registration No: L-90829/2020 with literary work on the topic A Study of Umananda Temple of Guwahati on 29th April 2020

Successfully received First Copyright Certificate with Registration No: L-88963/2020 with literary work on the topic Strategizing to improve performance of working women by reducing the role conflict and minimizing the ego of the male counterpart on 20th Jan 2020.

Received Global Hospitality Award-2019 for Valuable contribution towards Hospitality and Tourism Sector on the Occasion of 5th International Conference on Advance   Technologies and Innovations in Tourism and Hospitality Industry (ATITHI-2019) at Swami Vivekanand Subharti University,Meerut,UP on 7th Dec 2019.

Recognised as PhD Research Guide for Hospitality and Tourism Management at Assam down town University,Guwahati ,Assam from 1st March 2019.

Successfully organized 1st International on Emerging Trends in Hospitality and Tourism Sector (ETHTS-2015) on 21-22 Nov 2015 at Bhikaji Cama Subharti Institute if Hotel Management, Subharti University, Meerut.

· Successfully organized 2nd International on Challenges and Opportunities in Tourism and Hospitality Sector (COTHS-2016) on 26-27 Nov 2016 at Bhikaji Cama Subharti Institute if Hotel Management, Subharti University, Meerut.

· Successfully organized 3rd International on Development Aspects in Tourism and Hospitality Sector” (DATHS-2017) on 2-3 Dec 2017 at Bhikaji Cama Subharti Institute if Hotel Management, Subharti University, Meerut.

· Edited Book with ISBN 978-93-85000-88-1 titled Challenges and Opportunities in Tourism and Hospitality Sector-2016

· Edited Book with ISBN 978-93-86608-25-3 titled Development Aspects in Tourism and Hospitality Sector”-2017

 

Edited Book with ISBN 978-93-87662-87-2 titled Advance Technologies & Innovations in tourism & Hospitality Industry”-2018

· Written 03 Self Learning Materials of MBA (Hotel and Tourism) for Directorate of Distance Education, Swami Vivekanand Subharti University, Meerut.

Ø Eco Tourism –M-260

Ø Travel and Tourism Management -M-263

Ø Advance Front Office -M-261.

· Chairperson in the Seminar on Impact on adolescents in changing social Environment on 6th-7th May,2015,organized by Faculty of Education, Swami Vivekanand Subharti University, Meerut.

· Session Co-Chair in the 4th International Conference, Organized by School of Hospitality and Tourism Management, University of Jammu on 3-4 March, 2017.

· Organized Workshop on Ergonomics for Hotelier on dated 15th Sep,2018 at Bhikaji Cama Subharti College of Hotel Management, Swami Vivekanand Subharti University, Meerut

· Organized Workshop on Fire Fighting on dated 26th Sep,2018 at Bhikaji Cama Subharti College of Hotel Management, Swami Vivekanand Subharti University, Meerut

· Member of NAAC Steering committee at University Level.

· University Coordinator of IQAC

· Received Most Regular student award for 1st and 3rd year during H.M Course

· Received Groomed student award in 3rd year of Hotel management

· Stood 1st in Cocktail Comp. in 3rd Year of Hotel management.

· Got Progress Student Award in Class 12th.

· Got 3rd Prize in Calligraphy Writing Competition

· Secure 168th Position in All-India Mathematics and Science Test.

· Appointed as a Paper setter of Guru Govind Singh Indraprastha University, New Delhi.

· Appointed as a Paper setter of Rani Durgavati University, Jabalpur.

External Practical Examiner at SRM University.

 

Certificate of Appreciation

Got ERP Review Reward for odd Semester (2019-20) with approval of 69th Academic Coordination Committee.

Got 3rd Prize with Cash Rs.10,000/- for ERP uploading of lecture-notes during the Session 2018-19.

For outstanding performance and lasting contribution in the Subharti Mohatshav-2018 organized by Swami Vivekanand Subharti University, Meerut.

For valuable Contribution as a Institutional Coordinator before and during NAAC Peer Team visit from 18-21 October 2016 at Swami Vivekanand Subharti University, Meerut.

For outstanding performance and lasting contribution in the 3rd National Level Hospitality Competition, HOSPITIUM-2017, on 25th March 2016, organized by Bhikaji Cama Subharti Institute of Hotel Management

 For outstanding performance and lasting contribution in the 2nd International Conference on Challenges and Opportunities in Tourism and Hospitality Sector (COTHS-2016) on 26-27 Nov 2016 organized by Bhikaji Cama Subharti Institute of Hotel Management

For outstanding performance and lasting contribution in the 1st International Conference on Emerging Trends in Hospitality and Tourism Sector (ETHTS-2015) on 21-22 Nov 2015organized by Bhikaji Cama Subharti Institute of Hotel Management.

 For outstanding performance and lasting contribution in the National Level Hospitality Competition, HOSPITIUM-2016, on 12th March 2016, organized by Bhikaji Cama Subharti Institute of Hotel Management.

For outstanding performance and lasting contribution in the Subharti Mohatshav-2015 organized by Swami Vivekanand Subharti University, Meerut.

 

National/International Member

 

Member of Indian Tourism Congress(ITC),Membership No: ITC/LFM/225

http://indiantourismcongress.org/docs/ITHC%20List% 20(16%20Nov%202016). Pdf.

· Advisory Board Member in Frontiers in Multidisciplinary Research, A peer reviewed Biannual Research Journal http://www.ramanandacollege.org/home.php?id=journal

 

 

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